Refund and Returns

At I-Maxx Computers, we strive to provide you with high-quality Information Technology products and Digital Marketing services. However, we understand that there may be instances where you may need to return a product or request a refund. This Returns & Refunds page outlines our policies and procedures for returns and refunds. By engaging with our services, you agree to comply with these policies.

  1. Eligibility for Returns:  Returns are accepted for products and services that are eligible for return based on the specific terms and conditions outlined in your purchase agreement or service contract. Eligibility criteria may include factors such as the nature of the product or service, applicable warranties, and any contractual agreements.
  2. Return Process:  To initiate a return, please contact our customer support team within the specified return period as mentioned in your purchase agreement. Our team will provide you with instructions on how to proceed with the return. It is important to follow the return process as instructed to ensure a smooth and efficient return experience.
  3. Refund Policy:  Refunds will be issued in accordance with the terms and conditions stated in your purchase agreement or service contract. The eligibility and amount of the refund will depend on various factors, including the nature of the product or service, any applicable guarantees or warranties, and the specific terms outlined in your agreement. Refunds may be provided in the form of credit notes, payment reversals, or other mutually agreed-upon methods.
  4. Non-Refundable Items:  Certain products or services may be non-refundable. These may include but are not limited to customized solutions, personalized services, or products that have been specifically tailored or configured to meet your unique requirements. Non-refundable items will be clearly indicated in your purchase agreement or service contract.
  5. Return Shipping and Costs:  If the return of a physical product is required, you may be responsible for the shipping and handling costs associated with the return. It is recommended to use a trackable shipping method and ensure appropriate packaging to prevent damage during transit. Shipping costs are non-refundable unless otherwise specified in your purchase agreement.
  6. Damaged or Defective Products:  In the event that you receive a damaged or defective product, please contact our customer support team immediately. We will work with you to resolve the issue promptly and provide instructions for the return or replacement of the product, as applicable.
  7. Change of Mind:  Please note that we do not typically accept returns or provide refunds for products or services due to a change of mind or if you no longer require them. We encourage you to carefully review the product or service details, specifications, and any applicable terms before making a purchase.
  8. Contact Information:  If you have any questions or concerns regarding our Returns & Refunds policy, please contact our customer support team at +91 96749 78790, or e-mail us at We are here to assist you and address any inquiries or issues you may have.

Please refer to your specific purchase agreement or service contract for detailed information on eligibility, timelines, and any additional terms and conditions that may apply to returns and refunds.